Contact
Get in touch
One address for everything. We read every message and usually reply within two working days.
Removing your account
Include the username and a way to confirm it’s yours, for example a direct message from that account. Details are on the About page.
Billing and Pro
For refunds, write from the email address you signed in with. The terms explain the 14-day refund.
Privacy requests
To see, correct or delete your data, see the privacy policy, then write to us from the email address you signed in with.
What we can’t help with
We aren’t Instagram and have no access to anyone’s account. We can’t show private accounts, recover passwords, or find out who someone is.